Shipping charges:
Note: Alaska, Hawaii, Canada, Puerto Rico require special
shipping.
Call our toll-free line for a quote.
NEXT DAY SHIPPING is $21 + Standard Delivery Charge.
(e.g. 1 DVD = $21 + $5.99)
2-DAY SHIPPING is $11 + Standard Delivery Charge.
(e.g. 1 DVD = $11 + $5.99)
3-DAY SHIPPING is $7 + Standard Delivery Charge
(e.g. 1 DVD = $7 + $5.99)
NEXT DAY SHIPPING is possible only for orders
placed before 12 NOON Pacific Time. If you mark NEXT DAY
SHIPPING and your order is received after 12 NOON Pacific
Time, it will go out the following day by NEXT DAY SHIPPING.
The same rule applies to 2-DAY SHIPPING.
Standard Delivery is by UPS Ground (allow
5-7 days):
$5.99 first item + $1.00 each additional item
A note
about RETURNS:
If a video proves defective within
30 days of purchase send it back to us, we will exchange
it for another copy of the same video. Include your
name, address and ORDER NO.
If you receive the wrong video, do not open
it. We will not accept opened mis-shipped
videos for return. All returns must be properly authorized
in advance by the customer service department. 323-852-1398.
For credit card orders only, if you
change your mind after ordering and want to cancel your
order altogether, and if the product has already shipped,
you can return the product within seven (7) days of
receipt -- unopened and in perfect, new condition --
and we will credit your account LESS the shipping cost
and a 15% restocking fee. If the product has not yet
shipped, you will not be charged.